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RESOURCES / GLOSSARY

AI governance terms in plain language.

Shared definitions reduce ambiguity across product evaluation, policy work, control implementation, evidence review, and procurement.

Effective September 14, 2026

Core governance terms

  • AI system — a system, application, model, agent, workflow, or combined service that uses AI capabilities for an organizational purpose.
  • AI governance — the authority, policies, decisions, roles, controls, evidence, and oversight used to direct and account for AI throughout its lifecycle.
  • AI inventory — an organized record of AI systems, uses, owners, vendors, lifecycle status, and governance context.
  • Accountable owner — the person or organizational role responsible for ensuring required decisions and work occur; assignment does not erase executive or legal accountability.
  • Human oversight — meaningful review and intervention by qualified people with authority, context, information, and time to challenge or change an AI-related decision.

Risk and assessment terms

  • Risk — the effect of uncertainty on objectives, considered through likelihood, impact, affected people, context, controls, and organizational tolerance.
  • Risk assessment — a documented evaluation of relevant threats, harms, impacts, controls, evidence, assumptions, and treatment decisions.
  • Finding — an observed condition that may require evaluation, remediation, acceptance, monitoring, or escalation.
  • Risk treatment — a decision to mitigate, avoid, transfer, accept, or monitor a risk, subject to appropriate authority.
  • Technical test — a defined evaluation that produces evidence about system behavior; a test result is not by itself a legal or certification conclusion.

Policy, control, and evidence terms

  • Policy — an approved statement of organizational direction, requirements, authority, or expected conduct.
  • Control — a measure intended to modify risk or satisfy an organizational, contractual, framework, or legal requirement.
  • Control implementation — the organization-specific process, owner, status, timing, and operating details that put a control into practice.
  • Evidence — information used to support that an activity, decision, condition, or control exists or operated as represented.
  • Evidence history — version and activity records that preserve how supported evidence changed over time.
  • Exception — an authorized, documented departure from a requirement, including scope, rationale, risk, compensating measures, owner, and expiration or review date.

Compliance and assurance terms

  • Readiness — preparation to evaluate or pursue a requirement; readiness is not certification, authorization, or proof of compliance.
  • Compliance — satisfaction of applicable obligations as determined through the relevant legal, regulatory, contractual, or organizational process.
  • Certification — a formal statement issued by an authorized independent body under a defined scheme and scope.
  • Attestation — an independent practitioner's conclusion about subject matter under specified criteria and procedures.
  • Authorization — formal approval by an authorized organization or government body to operate within a defined scope and risk decision.
  • Framework mapping — a documented relationship between controls or requirements; a mapping does not prove that either side is implemented or legally equivalent.

Service and procurement terms

  • Subprocessor — a provider engaged by Civerent that may process customer or personal information to help deliver the service.
  • Data Processing Addendum — a contract defining processing roles, instructions, safeguards, transfers, subprocessors, rights assistance, deletion, and related obligations.
  • Service level — a measurable contractual commitment for a defined service and period; a target or status statement is not automatically an SLA.
  • RTO — recovery time objective, the target time for restoring a defined capability after disruption.
  • RPO — recovery point objective, the target amount of data loss measured in time after a disruption.
  • Trust Center — a maintained location for security, privacy, provider, assurance, status, and procurement information.

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