Reach the right Civerent channel.
Clear routes for evaluation, support, billing, legal review, privacy, security, accessibility, and procurement.
Effective September 14, 2026
Sales and consultations
Use the consultation request for platform evaluation, implementation scope, enterprise requirements, or government procurement. Include your organization, use case, expected timeline, and the frameworks or controls you need reviewed.
Customer support
Email support@civerent.com for account access, technical issues, workspace questions, accessibility feedback, and general customer assistance.
Billing and subscriptions
Email billing@civerent.com for invoices, subscriptions, cancellations, refunds, failed payments, and billing-authority questions. Never send a complete card number or security code.
Legal, privacy, and procurement
Email legal@civerent.com for contract, privacy, data-processing, subprocessor, evidence, and procurement-document questions. Customer-specific commitments require authorized written agreement.
Security reports
Send an initial report to support@civerent.com with the subject Security Report. Use minimal, non-destructive reproduction information and do not send exploit code or secrets through ordinary email.
Safe communication
Do not send passwords, authentication tokens, private keys, government identification numbers, classified information, complete payment-card data, or unnecessary regulated information through ordinary email, forms, or live chat.
Contact Civerent
Questions and reports
Contact Civerent about this document, report a concern, or request additional information.
support@civerent.comDo not send passwords, authentication tokens, government identification numbers, vulnerability exploit code, or other highly sensitive information by ordinary email.